Page 1 of 1
Norton Detects "viruses" When Ad-aware Runs
#1
Posted 07 April 2005 - 04:19 PM
Yes, even this one, has me stumped and exasperated.
My mother has both Ad-Aware SE and Norton AntiVirus 2004/5. (I'm not 100% sure on which version) She says that every time she tries to run a spyware scan, Norton detects a virus along the lines of W32.SpyBot within the files that Ad-Aware places in C:\WINDOWS\temp and deletes them, causing Ad-Aware to stop.
At first, it was workaround-able by disabling Norton's real-time protection while running a spyware scan, but eventually it started picking the virus up even when real-time wasn't on.
I tried introducing her to SpyBot, but she complained "it was too complicated." (Right...) She also can't use Microsoft AntiSpyware because the system is only Win98SE.
What's a poor boy to do?
My mother has both Ad-Aware SE and Norton AntiVirus 2004/5. (I'm not 100% sure on which version) She says that every time she tries to run a spyware scan, Norton detects a virus along the lines of W32.SpyBot within the files that Ad-Aware places in C:\WINDOWS\temp and deletes them, causing Ad-Aware to stop.
At first, it was workaround-able by disabling Norton's real-time protection while running a spyware scan, but eventually it started picking the virus up even when real-time wasn't on.
I tried introducing her to SpyBot, but she complained "it was too complicated." (Right...) She also can't use Microsoft AntiSpyware because the system is only Win98SE.
What's a poor boy to do?
#2
Posted 07 April 2005 - 04:22 PM
download spyware Doctor, its like a 15 day trial, but if u want I can give u my serial number to last forever...its easy to use also and scans stuff and other junk...it works fine for me, (note I have mcafee virus scan) but ya try it.
http://www.download.com/Spyware-Doctor/300...4-10377263.html
http://www.download.com/Spyware-Doctor/300...4-10377263.html
#3
Posted 07 April 2005 - 04:23 PM
As I've said. My mother wants Ad-Aware and only Ad-Aware, so the only way through this is to fix it.
#4
Posted 07 April 2005 - 04:25 PM
ooo, whats wrong with SD :S, well did u try contacting Norton?! or something...I mean SD is prob easier to use :) but um ya, if she gonna be picky like that only way to fix it is, contact norton or ad-aware.
#5
Posted 07 April 2005 - 04:29 PM
I've tried Lavasoft, and they've got jack squat on this, so I go to Norton. Norton unfortunately has nothing on this either.
#7
Posted 07 April 2005 - 08:38 PM
Well, Windows 98SE is a mostly obsolete OS nowadoys, I recomend you rather get a new computer with Windows XP or buy the Windows XP software CD. Otherwise, I dont even know if theres a way to fix this. Exept, use Microsoft AntiSpyware when you get Windows XP. I wonder why your mother is so stubborn about ad-aware when its really a w32.SpyBot virus...
#8
Posted 07 April 2005 - 08:43 PM
I think it might be because the Ad-Aware execution file might use coding very similar to what is detected as "W32.Spybot" (because you said it tends to detect it while Ad-Aware is running, right?) on Norton Antivirus. Try configuring the Norton AntiVirus settings.
#9
Posted 08 April 2005 - 09:09 PM
Well, maybe Ad-Aware is actually a Spytbot virus diguised as an anti-adware program, no offence.
#10
Posted 09 April 2005 - 07:57 AM
Or you have a version of Ad-Aware that is fake and puts crap on your pc.
#11
Posted 10 April 2005 - 10:53 AM
It shouldn't be fake; it was downloaded straight off of Lavasoft. I've tried toying around with Norton but to no avail.
I did find what was wrong, though. With AV realtime protection off, it doesn't detect a virus but Ad-Aware just stops where the virus would be detected anyways. Could Norton quarantining this file have any effect?
I did find what was wrong, though. With AV realtime protection off, it doesn't detect a virus but Ad-Aware just stops where the virus would be detected anyways. Could Norton quarantining this file have any effect?
Page 1 of 1